Product Skills 2027: The Skills Gap Product Leaders Can No Longer Ignore

This whitepaper explores how AI is changing the role of the product manager and the skills product teams will need over the next two years. Drawing on insights from experienced product leaders, the white paper examines the human and technical capabilities needed to build stronger, more adaptable and AI-enabled product teams.

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AI is transforming how product teams work, from accelerating research and prototyping to changing how products are designed, delivered and monetised.

But having access to AI tools is only part of the picture. Product teams also need the right skills to use those tools effectively, challenge their outputs and make decisions that deliver genuine customer and business value.

This white paper explores the 12 skills product professionals will need to develop over the next two years, covering both human and technical capabilities.

Human skills include:

  • Critical thinking.
  • Curiosity.
  • Empathy.
  • Imagination.
  • Accountability.
  • Communication.

Technical and commercial skills include:

  • AI literacy.
  • Prototyping.
  • Orchestration.
  • Monetisation.
  • Agentic AI.
  • Collaboration.

It also explores the challenges organisations face as AI adoption accelerates, including uneven AI knowledge, unrealistic expectations, changing governance requirements and the need to rethink how product teams operate.

Featuring insights from senior product leaders at London Stock Exchange Group, Sage and Tarigo, the white paper provides practical guidance for product leaders looking to understand their current capability, identify skills gaps and prepare their teams for an AI-enabled future.

Download the full white paper to discover how product management is changing and which skills your team needs to develop now.